Pricing Terms and Conditions

Start & Connect Plan Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of the Start Plan and the Connect Plan offered by Immigration AU (“the Platform”) to registered migration agents. By creating an account and accessing either plan, you agree to comply with and be bound by these Terms.

Immigration AU provides a marketing and lead-generation platform connecting visa applicants with registered migration agents. The Platform:

• Does not provide immigration advice.
• Does not act as an intermediary for payments between visa applicants and migration agents.
• Serves solely as a marketing and lead distribution service.

2. Plan Overview

2.1 Start Plan

The Start Plan is designed for migration agents who want to establish an online presence without purchasing leads.

Features:

• Creation and publishing of a basic agent profile.
• Visibility in searches by visa applicants.
• Display of visa categories and professional services.
• Ability to collect client reviews to build trust and credibility.

Important Notes:

• The Start Plan does not include an enquiry form. Agents on this plan cannot receive leads or contact information from visa applicants through the Platform.
• The plan is completely free to start. There are no fees unless the agent chooses to upgrade to the Connect Plan or purchase leads in the future.

2.2 Connect Plan

The Connect Plan is designed for migration agents who wish to access and purchase leads from visa applicant inquiries.

Features:

• Access to basic lead information submitted by visa applicants.
• Option to purchase full contact details for selected leads.
• Delivery of purchased lead details directly to the email address registered on the agent’s profile.
• Agents pay only for the leads they choose to purchase.

Key Points:

• Full lead access is available only after payment is completed.
• Lead prices are displayed clearly before purchase.
• The Connect Plan allows agents to control which leads they contact and when, giving full responsibility for follow-up to the agent.

3. Lead Access and Purchase Process (Connect Plan Only)

Lead Generation

Leads are generated when visa applicants submit inquiries via Immigration AU. Agents can review limited/basic information for each lead before deciding to purchase full details.

Purchasing Leads

• Agents select which leads to purchase.
• Full lead details, including visa applicant contact information, are provided only after successful payment.
• The current price per lead is displayed before purchase to ensure transparency.

Agent Responsibility

Agents are solely responsible for:

• Deciding when and how to contact purchased leads.
• Managing all communications, consultations, or agreements.
• Handling any payments or arrangements directly with visa applicants.

Immigration AU does not mediate, influence, or collect payments on behalf of agents or visa applicants.

4. Pricing and Payment Terms

• Lead pricing may vary over time due to market conditions, operational costs, or other relevant factors.
• The Platform will display the current price of each lead prior to purchase.
• By using the Connect Plan, agents accept that pricing may change and agree to pay the displayed price at the time of purchase.
• Payments for purchased leads are processed through the Platform, and lead details are sent only after payment is confirmed.

5. Platform Responsibilities and Disclaimers

Immigration AU is strictly a marketing and lead-generation platform. The Platform provides:

• Profile creation and visibility tools (Start Plan).
• Access to basic and full lead information (Connect Plan).

Immigration AU does not provide immigration advice or guarantee the accuracy, reliability, or conversion of leads. Agents acknowledge that the Platform is not responsible for:

• The outcomes of interactions with visa applicants.
• Missed communications or unresponsive leads.
• Financial arrangements between agents and applicants.

6. Compliance and Legal Obligations

• Agents must comply with all relevant professional, legal, and regulatory obligations when contacting and providing services to leads.
• Immigration AU ensures that lead collection and handling comply with applicable privacy and marketing regulations.
• Agents are responsible for ensuring that any interactions with visa applicants are lawful and professional.

7. Changes to Terms and Pricing

• Immigration AU reserves the right to modify these Terms & Conditions and adjust lead pricing at any time.
• Notifications of changes will be sent via email or displayed on the Platform.
• Continued use of the Start or Connect Plan after changes constitutes acceptance of the updated Terms.

8. Limitation of Liability

Immigration AU is not liable for any losses, damages, or disputes arising from:

• The actions or decisions of migration agents or visa applicants.
• Use of the Platform or purchased leads.
• Missed communications, unresponsive leads, or lost opportunities.

9. B2B Operational Costs

The fees charged by immigrationau.com.au to the registered migration agent or agency for leads and profile listing are business-to-business (B2B) operational costs. For internal accounting and regulatory compliance purposes, this payment to immigrationau.com.au for client referrals/enquiries is typically considered a “marketing expense” or “cost of acquiring a lead”.